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Contract – Residential Leasing Specialist

Job Posting: Contract – Residential Leasing Specialist

Hiring Company Overview

Cityblock Agency, based in Calgary, Alberta, is where passion for excellence drives everything we do. As a dynamic leasing and marketing company, we are dedicated to providing a high-touch client experience and achieving remarkable results. Our collaborative and resourceful professionals work alongside our clients from project inception to completion, promoting and leasing residential projects with precision and finesse. At Cityblock, we value adaptability, contribution, and a strong cultural fit, making it an exciting environment for driven individuals to thrive.

  • Position: Residential Leasing Specialist
  • Location: Calgary, Alberta
  • Term: January 2025 (approx. 18 months)

About the Role

Cityblock Agency, on behalf of our confidential client, is seeking a Residential Leasing Specialist to join their team for an exciting new build luxury mid-rise project in Calgary, Alberta. As a key member of our team, you will be responsible for managing leasing inquiries, showcasing properties, closing deals, and completing lead-to-application administration. This role offers a competitive base salary with discretionary deal bonuses, providing an excellent opportunity for a results-driven professional to excel in the real estate industry.

Responsibilities

  • Respond promptly to inquiries from prospective tenants via phone, email, and in-person visits.
  • Schedule property tours, and send required meeting information to prospective tenants.
  • Conduct property tours for prospective tenants, showcasing available units and highlighting key features and amenities.
  • Guide prospective tenants through the sales process from first contact, to a closed deal.
  • Follow up with prospective tenants as required or by intervals set by the Leasing Management team.
  • Deliver information in a professional and respectful manner.
  • Maintain accurate and up-to-date records of leasing activities, including traffic, leasing feedback, data on rental applications, and tenant communication.
  • Generate vacancy reports and maintain records of shown or to-be-shown units.
  • Collaborate with the Leasing Management team to share leasing intel and feedback on leasing patterns and prospect trends.
  • Ensures accurate completion of all leasing administration tasks, including updating CRM workflows for each prospect, processing prospect communication, collecting applications, and processing references.
  • Facilitate the submission of applications and paperwork to the Property Manager for approval.
  • Ensure ILS listings are accurate and report required changes to Leasing Management.
  • Stay informed about market trends and competitor offerings to remain competitive in the rental market and complete administrative reporting on findings.
  • Ensure completed deals are in compliance with company policies and housing regulations.
  • Conduct regular property inspections and report on vacant suite conditions and areas of concern regarding rent-ready suites and amenities.
  • Provide support in handing over current tenant requests to the property management team.
  • Collaborate with property management and Leasing Management teams to ensure timely and efficient building lease-up.
  • Maintain cleanliness of show suites and arrange cleaning as required.
  • Maintain cleanliness and organization of the Leasing Office.
  • Perform other relevant tasks delegated by the Cityblock team.
  • Represent Cityblock & Client professionally, maintaining the company’s image.

Qualifications/Requirements

  • Previous apartment leasing or relevant sales experience preferred.
  • Excellent customer service skills.
  • Familiarity or proficiency with CRM software is advantageous.
  • Strong planning and organizational abilities.
  • Proficient in Microsoft Word, Excel, Outlook, and related software.
  • Proficient in English communication.
  • Ability to cultivate strong customer relationships.
  • Flexibility to work any five consecutive days of the week, including weekends and holidays.
  • Effective problem-solving skills.
  • Efficient time and resource management skills.
  • Familiarity with the Residential Tenancy Act is a plus.
  • Valid driver’s license and access to a reliable vehicle are required.

Benefits

  • Competitive base salary with discretionary deal bonuses
  • This exciting opportunity to work on a newly built luxury mid-rise project
  • Supportive and collaborative team environment

How to Apply

If you are a driven and results-oriented professional looking to advance your career in real estate, we want to hear from you! Please submit your resume and cover letter detailing your relevant experience and why you would be a great fit for the Residential Leasing Specialist role to bria@gocityblock.com.

Note: Successful candidates may be subject to a security clearance.

Cityblock Agency is an equal-oppourtunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.